who's the confused one ????

Discussion in 'Help and Support' started by suexeire, Sep 5, 2019.

  1. suexeire

    suexeire New Member

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    Dear player, the checking of logs shows that you have invested at 2019-08-26 17:00:44 so 29th should be your 4th day once Balen fund is over. Considering it shows 16 days left there should be no problem collecting full rewards but in case anything goes wrong, please create a ticket after the event ends and you collect the reward in email the day after and put in this ticket's number into it apart from other information.




    the ss clearly shows 3rd day when it should show 4th day, even they admit this...so how will there be be no problem collecting full rewards??? Are they saying do not collect when it ends and get it in mail the next day because i didn't collect??? they closed the ticket ofc after this reply.
     

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  2. ♥ Ali Cat ♥

    ♥ Ali Cat ♥ Member Moderator

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    They closed the ticket as they don't class it as an issue until the event finishes, so take ss one the last day and claim what you can check your in game mail next day to see if anything is there if not then create a new ticket but in that ticket give the id from the other ticket so it can be linked together.
     
  3. ♥ Ali Cat ♥

    ♥ Ali Cat ♥ Member Moderator

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    Just gotten clarification do no collect on last day they should be in mail day after event ends.
     
  4. ☯ŇƗĦǤŦŴØŁ₣☯

    ☯ŇƗĦǤŦŴØŁ₣☯ Moderator

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    thank you for helping me on this appreciate a lot ali :)
     
    ♥ Ali Cat ♥ likes this.
  5. suexeire

    suexeire New Member

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  6. ☯ŇƗĦǤŦŴØŁ₣☯

    ☯ŇƗĦǤŦŴØŁ₣☯ Moderator

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