Customer service of this company becoming a joke. Devs apparently unskilled or unwilling to fix issues in timely fashion that do not directly lead to money. A simple time change has broken game for 5 days with no resolution in sight, but they were able to get the bonuses and gold events working properly that were broken for 4 days. Please think carefully before making purchases from this company, if you have issues you will get generic generated responses, or no help at all at best for days. Note they will also continue to release new servers out even with a broken game and no warning of the issue to new gamers.