Server maintenance and merge on November 3

Discussion in 'News' started by Ardaviraph, Nov 2, 2016.

  1. Ardaviraph

    Ardaviraph Administrator Community Manager

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    On November 3 Dragon Blood servers will go offline for 2 hours. Maintenance will start at 00:01 and will approximately end at 02:00 am server time.

    We apologize for any inconveniences.

    After the maintenance the following servers will be merged:
    • S45 (S45, S48) and S53 will be merged into S45
    • S47 (S47, S49 ) and S54 will be merged into S47
    Read more in this Guide.

    FAQ:

    Q: Why am I asked to rename my character?
    A: Because there were several players with the same nickname on the merged servers and they need to change their nicknames. You will be suggested to change your nickname for free. It also applies to Guild names.

    Q: Where is my couple? The game says that I’m divorced.
    A: Once your couple comes online for the first time after server merge, it will get back to normal. Don’t worry!

    The same applies to general rankings and Arena rankings. They will be filling as the players will be entering the game.

    Q: My character/items are missing.
    A: In this case only support team can help you. Please submit a ticket, attach some screenshots of the problem, leave your nickname and ID.

    Q: Why can’t I receive the reward from World Boss 5?
    A: You need to be VIP 3. If the boss hasn't been defeated at a given time, you can't get the reward from it.

    Q: Which server should I enter after server merge?
    A: You will be able to choose the same server as before.


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