scheduled maintenance

Discussion in 'Feedback' started by King [S56] CookieJoe, Dec 15, 2017.

?

Scheduled Maintenance Notice.,, Where would you like it?

  1. Ingame OnScreen Notice/Mail

    7 vote(s)
    77.8%
  2. Forum Notice/Site post

    2 vote(s)
    22.2%
Thread Status:
Not open for further replies.
  1. CookieJoe [11268096]

    CookieJoe [11268096] Member

    Joined:
    Mar 19, 2016
    Messages:
    127
    Likes Received:
    11
    Trophy Points:
    18
    Game server has been taken offline for scheduled maintenance.
    We apologise for any inconvenience this may cause.
    We hope to be back up and running very soon!

    This is the notice we get when you take servers offline WITH NO WARNING!

    Please can we have ingame notices, or a post on forum please,
    it is anoying when we pay to play and loose out
    just now I was the middle of x2 exp event with x3 exp pots on, inside exp dungeon [its only once per day]
    So ive lost my exp bonuses and the exp from the dungeon because it was not completed,

    Please can we have a post made before hand so we can be aware and not enter dungeons before scheduled maintenance.
    how long is scheduled maintenance going to last?
    when is the next scheduled maintenance due?

    regards CookieJoe
     
    Solana and Beal-otto like this.
  2. Beal-otto

    Beal-otto New Member

    Joined:
    Dec 4, 2017
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    +1 Cookie ;)


    I understand the need for maintenance, but I can look no I see no announcement anywhere.
    a little more communication would do good.

    have a good day

    Beal-Otto
     
  3. player24267854

    player24267854 New Member

    Joined:
    Oct 11, 2017
    Messages:
    7
    Likes Received:
    2
    Trophy Points:
    3
    Yep definitely. Luckily i was in no important situation when the maintenance began, but it was still frustrating tbh. Game still doesn't want to start. As more players join the game a notification system must be set in place so we know what's up and die as happy critters. I honestly believe you will also attract more players with a well set-up game which offers as much fun and as little frustration as possible in all regards, even if this particular game is not a big priority for now as far as i can see.

    mamaliga
     
    Beal-otto likes this.
  4. CookieJoe [11268096]

    CookieJoe [11268096] Member

    Joined:
    Mar 19, 2016
    Messages:
    127
    Likes Received:
    11
    Trophy Points:
    18
    Update

    Game server has been taken offline
    Issue is being worked on

    ID: 273898
    Message


    How long before game is back online?
    We are getting no reply on forums :(


    4 minutes ago
    [​IMG]101XP
    Your information has been transferred to experts.
    We will reply to you soon.


    2 minutes ago
     
  5. CookieJoe [11268096]

    CookieJoe [11268096] Member

    Joined:
    Mar 19, 2016
    Messages:
    127
    Likes Received:
    11
    Trophy Points:
    18
    Back Online.. Happy Playing
     
    Beal-otto likes this.
  6. MichAnd

    MichAnd Administrator Staff Member Community Manager

    Joined:
    May 25, 2017
    Messages:
    224
    Likes Received:
    60
    Trophy Points:
    28
    Maintenance work is over.
     
  7. Allyisah

    Allyisah Active Member Staff Member Moderator

    Joined:
    Sep 14, 2017
    Messages:
    400
    Likes Received:
    41
    Trophy Points:
    28
    I would love to see both. Ingame and on forums
     
    Lalamia and Beal-otto like this.
Thread Status:
Not open for further replies.