I was just playing around I´m from S62: Ruby so suddenly after I bought Water Space anima and Earth Space anima. Some of my balens Disapeared. I was kind of annoying about it first it was 10 reward balens them 20 them 30. I was just chocked because I didn´t do anything to use any kind of balens I was just doing misions. I sent a ticket to the support I asked help for the GM on the server to help on it. So here is the funny thing: the next day in the morning 10 more reward balens disapeared just by doing dungeon... I leave it my character afk and I was checking on forums and all that looking for help. 10 more reward balens so that´s a total of 50 reward balens I was on 131 reward balens right after this I was on 81. I deleted cache, cleaned my browser and all that, after this the bug stopped and I started to keep comunicating with the GM´s I got an answer from dev: Hi, concerning reward balemns - the log showsyou got 82 left after getting water space anima. I keep explaining the problem about what happened asking for help or something I got my second answer: Hi, your expenditure since the 20th: Recharge balens: 200 Reward Balen package bought 4 times. Reward balens: 50 spent on pet training, 450 on Earth Space Anima, 450 on Water Space Anima, 50 more on pet training. I´m not crazy to expend balens on pet training... so.. I now know that I might lost my balens.. -.-!! please fix this kind of bugs on the game... for some players just 50 reward balens is not a big deal... but for me it is. I give up on support sistem... lets´wait their last answer or something but I know that I lost those balens just because the game was bugged.