As you will know, we were hit by two outages recently: non-functional Question and Answer, on May 4 and 5 bugged Cross Server Team Tournament Finals Some comments can be found in this thread: https://forum-en.101xp.com/threads/umm-maintenance.64439/ Concerning QnA, we are talking "only" about rewards we did not get. Needless to say, I believe we should receive those rewards. To faciliate stuff, I suggest everybody gets rank 5 rewards for the preliminary. Concerning Finals, just assume the winners are as last time. If you do not have this data, also give everybody rank 5 rewards. CSTT is another story. Many players, including myself, spent rubies to buy additional attempts. These rubies are lost. In addition, we did not receive any rewards. This is a more serious situation. If you have the data how much each player spent, I respectfully request a refund of all rubies spent. If you don't, I suggest you dish out 500 rubies to each player. On top, of course, again rewards to every player as if the team had scored rank 5. I am aware that this "rank 5" and "500 ruby" will leave some players short and be generous for others. I am open for any other, more balanced solutions. And of course, please add your comments.