Reported No Support To Facebook

Discussion in 'Discussion' started by Khaleesea, Feb 2, 2019.

  1. Khaleesea

    Khaleesea New Member

    Joined:
    Jan 22, 2019
    Messages:
    22
    Likes Received:
    21
    Trophy Points:
    3
    Gender:
    Female
    I began playing this game about 2 months ago. I have filed 5 tickets.
    1. Arena not working
    2. Garden Not Working
    3. Time of Events Wrong
    4. Asking Why No One Responds To Tickets
    5. When Will We See Actual Remedies To Our Reports

    Now marriage is added and some cant have the ceremony, others did not receive outfits. I am one who did not receive an outfit. I can not send a ticket as they have removed that option from support. So I have reported this to Facebook and they are now opening an investigation. I also gave them the link for Forums to 101xp so they can see all the games and all the comments by frustrated and ignored players for years.

    I do hope we see some sign of support before they conclude this is faulty.
     
    Neamhain, wacko and Kevs like this.
  2. Kevs

    Kevs New Member

    Joined:
    Nov 29, 2018
    Messages:
    18
    Likes Received:
    5
    Trophy Points:
    3
    +1
     
  3. Ryleight

    Ryleight Member

    Joined:
    Jan 4, 2019
    Messages:
    29
    Likes Received:
    30
    Trophy Points:
    13
    +1
     
  4. Khaleesea

    Khaleesea New Member

    Joined:
    Jan 22, 2019
    Messages:
    22
    Likes Received:
    21
    Trophy Points:
    3
    Gender:
    Female
    Hello? Will anyone employeed by 101xp be responding?
     
  5. Neamhain

    Neamhain Well-Known Member

    Joined:
    Aug 22, 2017
    Messages:
    768
    Likes Received:
    293
    Trophy Points:
    63
    Location:
    London

    I did same two weeks ago..... from FB account of queen of dragons NO reply came. They did not even read the message sent!
     
  6. အလွ

    အလွ Member

    Joined:
    Dec 23, 2018
    Messages:
    92
    Likes Received:
    25
    Trophy Points:
    18
    filed a ticket in russian n no response as well
     
  7. Tricia

    Tricia Active Member Staff Member Moderator

    Joined:
    Mar 13, 2017
    Messages:
    462
    Likes Received:
    141
    Trophy Points:
    43
    1-3. Dev's still working on those
    4. send few tickets nro's just few mins ago
    5. I hope you all get some answers soon

    About marriage, you get outfit after you book another wedding... we going to ask about that is it made it like that or does that built it that way...
     
  8. Neamhain

    Neamhain Well-Known Member

    Joined:
    Aug 22, 2017
    Messages:
    768
    Likes Received:
    293
    Trophy Points:
    63
    Location:
    London
    Thanks for the answer Tricia.

    In two months I take devs had plenty of time to work on the existing issues? Compensation is overdue.

    As for the wedding, you can perhaps point out to devs that nowwhere is written that players have to book 2 weddings to get the outfit o_O
    And Endless Land must be open, like it should have been opened yesterday, for players on Standard path of awakening cannot collect the materials needed to progress.
    They are stuck, and forced to buy even on that path: NOT what it should be.
     
  9. stefix7

    stefix7 New Member

    Joined:
    Feb 20, 2019
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    bonjour,vaudrais qu'il répare les cartes ,qui sont censé être permanente aussi.