Recharge issue - Solved

Discussion in 'Help and Support' started by SlyHunter, Jul 31, 2019.

  1. SlyHunter

    SlyHunter New Member

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    I purchased 460 gems at 2.99 they were on sale and when they didn't show up in my account thinking I may have hit the wrong buttons I bought 480 for 5.99 they weren't on sale any more just 3 minutes later. I checked my cc and the two charges are on it but no gems in my inbox. payme or refund me.
     
  2. SlyHunter

    SlyHunter New Member

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    Better late than never. Received my rubbies just now.
     
    ᗩᒪᒪᎩ likes this.
  3. Kaunas

    Kaunas Well-Known Member

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    no idea what happen but today my rubies deliveries taken way too long
     
  4. ᗩᒪᒪᎩ

    ᗩᒪᒪᎩ Active Member Moderator

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    Sometimes now the recharge may have an delay.
    Players if they dont recive them Rubies around 1h later, they should send an ticket to Support.
    Earlier then that, don't have to worry or retry recharge.
    The purchase was done but Rubies will be delivered at some time later :)
     
  5. H31NR1CH

    H31NR1CH Member

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    bought deal of 30$ already like 2hrs ago and still no rubies, no bottle completed, no daily first time , no nothing .. at this rate day will end .. event will be done and ill be totally screwed
     
    CandelLife likes this.