Reaching support

Discussion in 'Help and support' started by Bre[22970870]_1, Jul 30, 2020.

  1. Bre[22970870]_1

    Bre[22970870]_1 Member

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    I am trying to submit a ticket, but "support" takes me to the Game Center. All of my computers are Mac's; I do not have a windows operating system. How do I submit a ticket?
     
  2. lowe.annemarie005 [27180024]

    lowe.annemarie005 [27180024] Member Moderator

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    Click on Support, then on Common questions, scroll down to the bottom of the information window, then where it says " was this helpful" click NO and it will let you submit a ticket
     
  3. Bre[22970870]_1

    Bre[22970870]_1 Member

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    I tried that several times. It always took me to the Game Center. I will try again to see if it was a glitch. Thank you.
     
  4. Bre[22970870]_1

    Bre[22970870]_1 Member

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    I just found this on the Dragon Glory Community page:

    Hello, everyone

    If you facing any issue and want to report it in a ticket send it in mail to this address: support@101xp.zendesk.com

    Kind regards: Chupper
     
  5. lowe.annemarie005 [27180024]

    lowe.annemarie005 [27180024] Member Moderator

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    hmmmm that is odd Bre, I tried it before posting and it worked fine, I will ask if it is a problem only with MAC users & get back to you