no connect

Discussion in 'Help and Support' started by player [12143578], Apr 16, 2019.

  1. player [12143578]

    player [12143578] Member

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    hello why we can not connect to the game, we arrive on your page and we have access to any server, at first I thought of a problem of flash, then chrome, but after a test on another pc the same worries, I was seeing on your other game and the same problem, I tested on a game other than yours and it works, so the trouble comes from you .
     
  2. player [12143578]

    player [12143578] Member

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    Uncaught SyntaxError: missing ) after argument list
    console.js.pre-build-optimizer.js:35 ERROR ReferenceError: easyXDM is not defined
    not defined
    at t.RPC (run-game.service.ts:49)
    at e._next (play-game.component.ts:147)
    at e.__tryOrUnsub (Subscriber.js.pre-build-optimizer.js:194)
    at e.next (Subscriber.js.pre-build-optimizer.js:132)
    at e._next (Subscriber.js.pre-build-optimizer.js:76)
    at e.next (Subscriber.js.pre-build-optimizer.js:53)
    at e._next (transfer-http.service.ts:119)
    at e.__tryOrUnsub (Subscriber.js.pre-build-optimizer.js:194)
    at e.next (Subscriber.js.pre-build-optimizer.js:132)
    at e._next (Subscriber.js.pre-build-optimizer.js:76)
    at e.next (Subscriber.js.pre-build-optimizer.js:53)
    at e._next (map.js.pre-build-optimizer.js:41)
    at e.next (Subscriber.js.pre-build-optimizer.js:53)
    at e._next (filter.js.pre-build-optimizer.js:38)
    at e.next (Subscriber.js.pre-build-optimizer.js:53)
    at e.notifyNext (mergeMap.js.pre-build-optimizer.js:84)
    at e._next (InnerSubscriber.js.pre-build-optimizer.js:15)
    at e.next (Subscriber.js.pre-build-optimizer.js:53)
    at e._next (Subscriber.js.pre-build-optimizer.js:76)
    at e.next (Subscriber.js.pre-build-optimizer.js:53)
    at XMLHttpRequest.u (http.js.pre-build-optimizer.js:1533)
    at XMLHttpRequest.i (raven.js.pre-build-optimizer.js:377)
    at t.invokeTask (zone.js.pre-build-optimizer.js:423)
    at Object.onInvokeTask (core.js.pre-build-optimizer.js:3811)
    at t.invokeTask (zone.js.pre-build-optimizer.js:422)
    at e.runTask (zone.js.pre-build-optimizer.js:195)
    at e.invokeTask [as invoke] (zone.js.pre-build-optimizer.js:498)
    at y (zone.js.pre-build-optimizer.js:1744)
    at XMLHttpRequest.b (zone.js.pre-build-optimizer.js:1781)
    t.(anonymous function) @ console.js.pre-build-optimizer.js:35


    I just looked at your code and it is completely bug
     
  3. Swihel

    Swihel Member

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    bonjour, j'ai aussi eu beaucoup de mal à me connecter, d'ailleurs j'ai abandonné hier soir, je suis resté 8h deconnecté.
    je n'avais aussi aucun message d'erreur et accés à rien. j'ai donc pensé que ça venait de moi, redemarrer mon pc, nettoyage, vider les caches ... mais rien sur le moment.
    j'ai reussi à me connecter à un moment. c'est comme si l'enregistrement des journaux était super long, c'est l'effet que ça m'a fait ...
    ça ne vient pas chez moi, enfin je crois.
     
  4. player [12143578]

    player [12143578] Member

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    résolu par lui même
     
  5. Dreadius Reborn

    Dreadius Reborn Member Moderator

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    just a question what server are you trying to connect to
     
  6. Swihel

    Swihel Member

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    S7 but it's ok now
     
  7. Dreadius Reborn

    Dreadius Reborn Member Moderator

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  8. Swihel

    Swihel Member

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    Hi, Same probleme again, i can't connect to serveur 7.
    je me connecte comme d'habitude via la page 101xp puis en utilisant l'icon Fb.
    J'arrive sur une page noire, aucun message d'erreur.
    J'ai encore nettoyé, verifié mon pc... j'arrive a me connecter sur tous mes autres jeux.

    je ne comprend pas...

    Swihel, S7
     
  9. Dreadius Reborn

    Dreadius Reborn Member Moderator

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    put in a ticket please
     
  10. Swihel

    Swihel Member

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    ticket done
     
  11. Dreadius Reborn

    Dreadius Reborn Member Moderator

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  12. Swihel

    Swihel Member

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    Je peux me connecter directement via la page de mon facebook, mais c'est mon personnage "reborn canary", également sur S7. Je peux aussi me connecter à tous mes autres jeux.
    Mais je ne peux toujours pas me connecter via 101xp avec mon journal Fb sur mon personnage principal "Swihel" sur S7. même le "compte invité" ne fonctionne pas.

    Le support me demande de vérifier flash player, je l'ai fais. ça va et fonctionne avec "reborn canary" et mes autres jeux.
    De changer de navigateur, je l'ai fais et pareil.

    si quelqu'un a une idée ?? J'ai essayé tellement de choses ....
     
    Last edited: Apr 18, 2019
  13. Swihel

    Swihel Member

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    Toujours rien... Je peux demander un remboursement partiel?
     
  14. Dreadius Reborn

    Dreadius Reborn Member Moderator

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  15. Swihel

    Swihel Member

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    it's ok !!! don't know how but it's ok !
    But i loose the last day of the easy money event and so i cannot have the 2000 topaz :((
     
  16. Dreadius Reborn

    Dreadius Reborn Member Moderator

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    you have to understand MODs do not have the power to give you a refund even if it is do or not. that is all on the support staff and how they decide to proceed. so keep putting in tickets till they respond is the best advice i can give you
     
    Bejszi likes this.
  17. Swihel

    Swihel Member

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    I know dreadius ;)
    I just can notice that you answer quickly than them... lol