Maintenance Screen Appearing Once Again

Discussion in 'Discussion' started by .Lilith., May 6, 2018.

  1. .Lilith.

    .Lilith. Active Member

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    I know at least 4 people in my guild, not including myself, has been taken out by this maintenance screen that is refusing to let us back in after relog. Some people are still in, however.

    The select server screen appears upon reload. However, once, you click a server, the maintenance screen appears. :confused:
     
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  2. .Lilith.

    .Lilith. Active Member

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    I relogged at 20:30 server time. However, the game may have gone down before that.
     
  3. Kaunas

    Kaunas Well-Known Member

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    guys any explanation what happen? again maintenance screen... and this is the last night when we can get csa points before the season is over... are you serious...?
     
  4. LadyNitro

    LadyNitro Registered Users

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    Please bare with us we trying find out our self what is going on ,thank you
     
  5. Kaunas

    Kaunas Well-Known Member

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    Someone by mistake set maintenance on Saturday when devs sleeping ? :D
     
  6. Wolfy [20539325]

    Wolfy [20539325] Active Member

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    Better you prepare some good compensation again , this is horrible anymore , again on weekend LOL and just lost half of my game !!!
     
  7. LadyNitro

    LadyNitro Registered Users

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    lol we trying find out ,We apologize for any caused inconveniences. , im glad to see agian :)
     
  8. Kaunas

    Kaunas Well-Known Member

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    Really hope so that decent compensation coming to us...Missed some dailies + csa
     
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  9. LadyNitro

    LadyNitro Registered Users

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    Hopefull they will give a decent one we pointed it out to them that it messed with war of glory, guild battle and cross server arena
     
  10. .Lilith.

    .Lilith. Active Member

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    Not to mention, void and hide and seek.
     
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  11. LadyNitro

    LadyNitro Registered Users

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    yes i will pass that along to them as well
     
  12. Sam B

    Sam B Member

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    If they really want to give a compensation that fulfill all players expectation this is the best
    A) VIP players
    1. 1000 balens for every hour crashed
    2. 500 bound balens for every hour crashed
    B) non VIP players
    1. 500 balens for every hour crashed
    2. 250 bound balens for every hour crashed
    Why? you will ask
    Because its not only what event I miss or can´t finish due the crash is show compromise with the people that prefer and play your game giving time and real money to it , wow, that make us not only customers but investors we invest money to have a good playing experiences ....... right?
    so other kind of reward never will make happy every players
    now this option is right and fair. plus they don´t need to think what item will add in the compensation package ;)
     
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  13. Kaunas

    Kaunas Well-Known Member

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    + gen
    Game is back online. 4 hours was offline
     
    Last edited: May 6, 2018
  14. ●ᴾᴱᴾᴾᴲᴿᴹїᴻᵀ●

    ●ᴾᴱᴾᴾᴲᴿᴹїᴻᵀ● Active Member Moderator

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    Missed out on my void rewards and last night to make points in CSA. I have been a big advocate for player retention but man-o-man, it gets tougher and tougher with issues like this. At least the mod team fights FOR us now and not against us!
     
  15. ♠ ACE ♠

    ♠ ACE ♠ Active Member Moderator

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    Sorry for this situation once again..we apologize for the troubles it made.
    Compensation will be send Monday.
     
  16. Wolfy [20539325]

    Wolfy [20539325] Active Member

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    Where is our comp for lost 4 hours on weekend , like 5000 balens + 10.000 bound balens + 100 fashion soul ???
     
  17. Bejszi

    Bejszi Well-Known Member

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    You can earn 5k balens, 10k bound balens and 100 fashion souls during 4 hours in game?
    Not nasty, just asking how to...
     
  18. ●ᴾᴱᴾᴾᴲᴿᴹїᴻᵀ●

    ●ᴾᴱᴾᴾᴲᴿᴹїᴻᵀ● Active Member Moderator

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    As unreasonable the request may be, so is the ongoing issue of game going down during event critical times and worse on the last day of anniversary/sweet shop events. I still have not been compensated for those events but others have.

    Todays compensation is absolutely useless for players over level 160. Very disappointing that we constantly have to fight for proper consideration of our time and money. The mods should not have to fight this hard for us.
     
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  19. Cookies

    Cookies Member

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    That's not the point. The point is it keeps happening and it's not being resolved.
     
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  20. .Lilith.

    .Lilith. Active Member

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    This would be the 5th time something like this has happened.