maintenance idea

Discussion in 'Help and support' started by player [9108643]_1, Mar 21, 2016.

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  1. player [9108643]_1

    player [9108643]_1 New Member

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    Can we be notified in the game before an maintenance and what is goin to be fixed/changed?
    Mabey its an idea to do this in system chat so people dont have to guess.
    Some ar talking about there is an maintenance today.
    Im not aware of it but mabey with this idea it would help the people that play your game.
    Thank you for listening.

    P.S. When there is an maintenance today can you plz inform me ?
    Thank you.
     
  2. Zyn

    Zyn Member Moderator

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    It cannot be perfectly determined when maintenance is - that is up to the developers.
    Normally when maintenance happens, there will be a posting in the forum of what is happening and how long it should take.

    Having a System Chat message is a good idea. Would you like to add more details (timing, script)?
     
  3. donnie.xan.rose

    donnie.xan.rose New Member

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    not once have i seen a maintenance post made BEFORE the update was even finished, in most cases up to 12 hours after it occurred and never any patch notes. I know your trying to be a good mod for this forum, but please dont lie for the company.
     
  4. Zyn

    Zyn Member Moderator

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    If I remember correctly, there was one instance of the maintenance posted 1 minute before it actually started. Yes, I know it sounds pathetic, but that is the reality.

    Yes, we hope that they would inform us sooner - I can talk to someone about that.
     
  5. player [9108643]_1

    player [9108643]_1 New Member

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    You have allready the script that says when qillin starts same as monkeys ect. Mabey its possible to put it there.
    Its also an idea to put it in the chat box from the game.
    We have a tab saying system , you can put the anouncement there , so people can read it at any time and check it.

    About the time :
    Counting an dungeon takes about 30 minutes its good to tell about the maintenance one hour in front.
    That way people dont enter dungeons when the game shuts down.

    Personal my choice would be to create the system chat in the chat box of the game , this way we all can check and read back.

    I hope i gave enough info.

    Thanks for listening
     
  6. Zyn

    Zyn Member Moderator

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    I have notified 101XP. Thank you for your explanation.
     
  7. xBRITISHx

    xBRITISHx Active Member

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    other games gives an hour reminder then 30 mins then 5 mins for maintenance in world chat maybe that would be better
     
  8. Windmill

    Windmill Administrator Community Manager

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    Hello, thank you for your proposal.
    About a system chat... We notify our players on the maintenance when we can, by news here and on FB. Urgent maintenances are usually short and players can only notice a small logout.
     
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