Lost emblems in the game.

Discussion in 'League of Angels: Help and Support' started by Moloko, Nov 15, 2016.

  1. Moloko

    Moloko Junior Member

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    Hello.

    Platform: en.101xp.com
    Game: League of Angels
    Server: S4-Zveda
    IGN: M0L0K0

    Lost item: 3 Divine Powers (# 19)
    Date: October 22, 2016
    Time: 16:15-16:30 server time

    I rearranged the emblem in amulets and noticed that they began to disappear when I pulled them. The most notable loss is 19 emblem (3 Divine Powers (# 19)), which stood in amulet Nereida (Dragon Clarion (Nereida)).
    I have written in support, but the problem is still not fixed, from the date of loss has passed 24 days.
    ID: 84775

    [​IMG]

    Sorry, I badly speak English, written with the help of Google Translator.
     
  2. ioozenooi

    ioozenooi Junior Member

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    hi, when you summited a ticket to support, what did they say?
     
  3. Moloko

    Moloko Junior Member

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    I posted in support as soon as noticed a problem.

    "Information about the problem was transferred to specialists. We will notify you of the results as soon as possible."

    But it was 24 days ago, the issue is still relevant. Soon month from the date of the problem and the solution is not.
     
  4. ioozenooi

    ioozenooi Junior Member

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    i would check to see if you missed a email, they should have responded by now. when i submitted a ticket it came back first as "101xp", then as "sergi 101xp" then as "pavel 101xp" who i spoke with almost every day for 20 days about the issue. see if it got skipped or if it went to junk then maybe submit a new ticket. there was a lot if issues after the merger and a ton of missing inscriptions since, sumit ticket is going to be the one who has to help you.


    ❤Ebby~Rose❤, or LightRuler, any suggestions?
     
  5. ioozenooi

    ioozenooi Junior Member

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    there looking into the issue, may take some time though.
     
  6. Moloko

    Moloko Junior Member

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    First ticket: response from Igor 101XP.
    [​IMG]

    Second ticket: response from Nataly 101xp.[​IMG]

    After the first ticket was a month after re-ticket was a week ... do not solve the problem at all?
     
  7. Kofe

    Kofe Junior Member

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    Platform: 101xp
    Game: League of Angels
    Server: S4-Zveda
    IGN: Kofe

    Lost item: Purple Lightning (11#) - two pieces
    Date: November 28, 2016
    Time: 16:50 server time

    When rearranged emblems amulet Cupid's Arrow (Zeus Series) disappeared two emblems.
    [​IMG]

    synth and insertion into other amulets has not been performed, emblem simply disappeared.
     
  8. LightRuler

    LightRuler Member

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    Ok, give me a bit of time, I'll see what I can do.