Loading issues

Discussion in 'Discussion' started by Zoe[12031570]_1, Jun 14, 2019.

  1. Zoe[12031570]

    Zoe[12031570] Active Member Staff Member Moderator

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    Hi guys,

    We have issues loading game on some servers, I have passed it on.

    They are working on it, should be fixed soon.

    Seems like it is only server 1 to 6 that cannot load
     
    Last edited: Jun 14, 2019
    magic mike likes this.
  2. magic mike

    magic mike Member

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    merged servers of 4/5/6 is up and running now :)
     
  3. Bonnie

    Bonnie Active Member Staff Member Moderator

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    all servers should be up and running now
     
  4. player [21606798]

    player [21606798] New Member

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    having loading issues on s26 also
     
  5. Bonnie

    Bonnie Active Member Staff Member Moderator

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    could you confirm that you can now get into 26 ?
     
  6. player [21606798]

    player [21606798] New Member

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    still unable to login to s26
     
  7. player [21606798]

    player [21606798] New Member

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    i can login to other servers just no s26
     
  8. player [21606798]

    player [21606798] New Member

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    its just a black screen
     
  9. Bonnie

    Bonnie Active Member Staff Member Moderator

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    I have just got in s26, please clear cache and if that doesn't work please put a ticket in .
     
  10. player [11741507]

    player [11741507] New Member

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    plese help i cant log in
     
  11. Zoe[12031570]

    Zoe[12031570] Active Member Staff Member Moderator

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    I need a bit more information and maybe and SS of the issue. Try to clear cache and his first please.
    I also need to know what server that is the issue.
     
    Last edited: Jun 20, 2019
  12. player [11741507]

    player [11741507] New Member

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    i already cleaer cache still cant log in
    Im from S42 ( Persona )
    Didnt show icon to log in
    upload_2019-6-20_14-10-52.png
     
  13. player [11741507]

    player [11741507] New Member

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    finally can log in again
     
  14. Zoe[12031570]

    Zoe[12031570] Active Member Staff Member Moderator

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    Awesome, I get that sometimes and have to refresh a few times. Sometimes it is cause the game is slow to load, so try and give it sometime if it happens again.
     
    Last edited: Jun 20, 2019
  15. player [11741507]

    player [11741507] New Member

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    lol cant loading again already 1 hours
     
  16. Zoe[12031570]

    Zoe[12031570] Active Member Staff Member Moderator

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    I would recommend you put a ticket in, I have just tried going on 42 and I have no issues getting in.
     
  17. Bonnie

    Bonnie Active Member Staff Member Moderator

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