they dont care. they make enough money off all the first released servers. their support is garbage. i have had 1 ticket in queue for over a week another going on 4 days..... no reply or help. im thinking about seeking legal help. i spent 500$ and now locked out of my account with no help or support. thats called theft.
spent money, now i get a black screen in game center, or i get a timeout error using the website. i thought it was my end but everything else works fine. if i go to another server i have never played on game loads up fine. i have even tried other web browsers, tried vpns etc nothing will let me log into my s21 character.
I was having the same problem for the longest time. Black screens. Game is down for maintenance messages. Then it just... started working. But in my case, I think it was due to my net connection improving. Id contact them again. And update them on your issues. Though, i really.. really.. highly doubt anything... legal will get the results you want. They would just say you decided to spend money on the game.
