How to contact technical support

Discussion in 'Game portal & Forum news' started by MichAnd, Feb 6, 2019.

  1. MichAnd

    MichAnd Administrator Staff Member Community Manager

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    1) Go to the support page: https://en.101xp.com/help

    2) Choose the game that you need help with:
    [​IMG]

    3)Read the information that is available in the game section. Perhaps you will find the answer you are looking for:
    [​IMG]

    4)If you did not find what you were looking for and want to submit a ticket to the specialist, then you need to select the "no" option as the answer to the question "Was this information helpful?" in any article section:
    [​IMG]

    5)After that, fill in the application form in the technical support ticket as detailed as possible:
    [​IMG]

    6) Click "Send" and wait for the response from the support specialist. Please note that the response of the specialist may take up to three business days.

    Have a nice game!
     
  2. အလွ

    အလွ Member

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    the nick is ingame name?
     
  3. Tricia

    Tricia Active Member Staff Member Moderator

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    Yes, its your ingame name
     
  4. player [18052516]

    player [18052516] New Member

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    METRO pueden explicar si es cierto que el juego se cierra definitivamente. Gracias
     
  5. player29001214

    player29001214 New Member

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    Player29001214
    o jogo fechou agora irei perde tudo? por favor me expliquem,
    Da para transferis os recussos para outra conta, eu crio outra no celular e voces mandam tudos desta para a outra por favor:(:(:(:(:(:(
     
  6. SweetHoney

    SweetHoney New Member

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    Ticket can not send. After press Semd
    Ticket can’t send. After click “Send”, a spinning circle came up and keeps spinning. I tried on phone and computer. Same thing happen.
     
  7. Tricia

    Tricia Active Member Staff Member Moderator

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  8. pialexbr

    pialexbr New Member

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    Стро в социальной сети Уесть персонаж в социальной сети.
    Вы можете продолжить играть за него на портале 101XP.


    СЕРВЕРОВ НЕ НАЙДЕНО
    Che cosa vuole?
     
  9. kluge.chris [26418967]

    kluge.chris [26418967] New Member

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  10. kluge.chris [26418967]

    kluge.chris [26418967] New Member

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    no spanish, no russian ;( the page does not work, also 101 xp for flashplayer does not work, linecuts often. no fun anymore
     
  11. Indigo Lady

    Indigo Lady New Member

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    Can someone please look at the support page after you select your game it remains blank and nothing is loading so no on can send tickets.
     
  12. MsA[27983324]_1

    MsA[27983324]_1 Moderator Moderator

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    Sorry guys, will mention it now. In the meantime, refreshing the support page seems to sort the problem.
     
    Last edited: Sep 9, 2019