How to contact support

Small guide how to send an ticket to Support


Up from your game screen you see in blue line Support, click that:




Or if you play thru FaceBook, it look like this:






It open following screen to you, there you choose Dragon Glory and click that:






In that page, bottom of right corner you see Submit the ticket, click that:





And then you have ''My ticket'' what you fill and send to Support:




Add screen in here:



It open to your own computer select Window where you choose a file / picture / screen shot to add to the Ticket:



After you have added file, it should look like this:




After you send your ticket, you get an ticket number and same ticket number with answer your ticket has been sent to your e-mal address. Is the same e-mail you have used when you have sent the Ticket.
You can communicate with Support either the way mentioned above or thru Facebook Page private messages, Forum Private messages to our Community Manager MichAnd or from your e-mail by sending an mail to ---> support@101xp.zendesk.com

You can always check your ticket number and also if you got any answer to your ticket in this way:
-Up blue line in your game screen, you see your name with your picture;
-Click that then a new tab will open like in my image;
-Click then on ''Support'' and there you will see all your past tickets active/closed/solved what so ever ​

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IF you have problem to send ticket, be so kind and send to the Game Moderators private messages here on Forum or find them on Game Servers.
As well Moderators can be contacted thru Discord Dragon Glory Server, so they can help you to contact support.
Dragon Glory Discord Channel


After 101xp portal update most of ways to sending a ticket doesn't work.


!!! Here the new way of sending tickets !!!

1. Go to link: https://en.101xp.com/help

2. Select your game

3. Open random guide

4. Scroll down, until you find this:


5. Click "NO"

6. Ticket form will pop up:


Now you can continue as you already know - select game, platform, name your issue...

 

This is GREAT!