How to contact support and submit a ticket

Discussion in 'Guides & FAQs' started by Bonnie, May 3, 2018.

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  1. Bonnie

    Bonnie Active Member Staff Member Moderator

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    If you need to contact support and submit a ticket in game at the top you will see a brown strip that has a support button .

    Screenshot_58.png This will take you to the page below , Please look through FAQ before submitting a ticket to see if you can resolve your problem First .. if you can't as you see at the bottom there is a option to submit ticket.

    Screenshot_59.png
    Press submit Ticket and fill in Game Portal ie FB/101. Then chose game.. Category , subject and then comments .. please add screen shots where possible as it helps the tech to Identify the problems .

    Screenshot_60.png
    If You have any problems with this please contact a Moderator for help.
     
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