HELP HELP HELP....!!!

Discussion in 'Help and Support' started by player22674968, Aug 23, 2019.

  1. player22674968

    player22674968 Member

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    Need to find my server, Help me pls to can play!!!
     
    player22674968, Aug 23, 2019
    #1
  2. Xen Hexia

    Xen Hexia Active Member Moderator

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    Are you sure you are logging in the same way? Did you use portal or fb before? It should have shown you the servers that you have toons on separate from all servers.
     
    Xen Hexia, Aug 23, 2019
    #2
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  3. player22674968

    player22674968 Member

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    No matter from wich side I want to log in, server wish to start from beginning, that is problem, not showing my toon where I stopped to play!! Make me sick 2 years I suffering with game and payed money, now weekend here and not can play hole day!?
     
    player22674968, Aug 23, 2019
    #3
  4. player22674968

    player22674968 Member

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    If you go fb or 101xp always hit same server number right so not would be problem if not faced up something with merge, that is real question!
     
    player22674968, Aug 23, 2019
    #4
  5. ●ᴾᴱᴾᴾᴲᴿᴹїᴻᵀ●

    ●ᴾᴱᴾᴾᴲᴿᴹїᴻᵀ● Active Member Moderator

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    did you ever log in via gameroom?
     
    ●ᴾᴱᴾᴾᴲᴿᴹїᴻᵀ●, Aug 23, 2019
    #5
  6. ●ᴾᴱᴾᴾᴲᴿᴹїᴻᵀ●

    ●ᴾᴱᴾᴾᴲᴿᴹїᴻᵀ● Active Member Moderator

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    have you ever sent in a ticket before?
     
    ●ᴾᴱᴾᴾᴲᴿᴹїᴻᵀ●, Aug 23, 2019
    #6
  7. player22674968

    player22674968 Member

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    Yes I sent ticket and no ty gameroom I not like that stuff
     
    player22674968, Aug 24, 2019
    #7
  8. player22674968

    player22674968 Member

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    If not enough 101xp nothing will be good then
     
    player22674968, Aug 24, 2019
    #8
  9. ●ᴾᴱᴾᴾᴲᴿᴹїᴻᵀ●

    ●ᴾᴱᴾᴾᴲᴿᴹїᴻᵀ● Active Member Moderator

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    I mean have you sent a ticket in the past because you have to list your server when sending and if you have you should have email confirmation with a ticket # that they can look up.
     
    ●ᴾᴱᴾᴾᴲᴿᴹїᴻᵀ●, Aug 24, 2019
    #9
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  10. Xen Hexia

    Xen Hexia Active Member Moderator

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    You can check your emails for old tickets and get your player id I believe.
     
    Xen Hexia, Aug 24, 2019
    #10
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  11. ☯ŇƗĦǤŦŴØŁ₣☯

    ☯ŇƗĦǤŦŴØŁ₣☯ Moderator

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    thank you pepper and sriracha for helping out on this too:)
     
    ☯ŇƗĦǤŦŴØŁ₣☯, Aug 24, 2019
    #11
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  12. player22674968

    player22674968 Member

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    OK I find some my old ticket in mailbox what I was send to devs about problems like Lady Jenny, maybe this will help you to find me faster,!! Look in attachment..... This is from year 2018 so.....
     

    Attached Files:

    player22674968, Aug 24, 2019
    #12
    ᴾᴱᴾᴾᴲᴿᴹїᴻᵀ likes this.
  13. ☯ŇƗĦǤŦŴØŁ₣☯

    ☯ŇƗĦǤŦŴØŁ₣☯ Moderator

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    have managed to find your server?
     
    ☯ŇƗĦǤŦŴØŁ₣☯, Aug 25, 2019
    #13
  14. player22674968

    player22674968 Member

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    Nooo still nothing,, just Miki write back will look but she busy and I send to devs too my problem, need time to respond back guessd
     
    player22674968, Aug 25, 2019
    #14
  15. ☯ŇƗĦǤŦŴØŁ₣☯

    ☯ŇƗĦǤŦŴØŁ₣☯ Moderator

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    devs will respond to you they just not on over the weekend
     
    ☯ŇƗĦǤŦŴØŁ₣☯, Aug 26, 2019
    #15
  16. player22674968

    player22674968 Member

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    Hi, still nobody to help me??? How long???
     
    player22674968, Aug 28, 2019
    #16
  17. ☯ŇƗĦǤŦŴØŁ₣☯

    ☯ŇƗĦǤŦŴØŁ₣☯ Moderator

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    what is your ticket id i will chase it up
     
    ☯ŇƗĦǤŦŴØŁ₣☯, Aug 28, 2019
    #17
  18. Nathan Hall

    Nathan Hall Active Member

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    Get used to it, their Customer Support should be renamed "Customer Lack of Support"
     
    Nathan Hall, Aug 29, 2019
    #18