game down?

Discussion in 'Discussion' started by Kyuss, Jul 17, 2019.

  1. Kyuss

    Kyuss Member

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    I havent been able to log in for 2 days now. All i get is a blue screen, nothing loads, not my name, not the buttons to link to forum or support. Have been having this problem on and off since April 19th when Gutz made a thread about it
     
  2. Kyuss

    Kyuss Member

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    after 4 days, the game loaded. That lasted a day. Now only top bar loads. I click support, the page loads, but no text....
     
  3. Kyuss

    Kyuss Member

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    loaded for 5 days..... now just a blank screen for 3 days. There is a script that wont load and is stopping everything from loading
     
  4. Xen Hexia

    Xen Hexia Well-Known Member Moderator

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    Go to discord maybe someone can help you there. Also check if flash is enabled maybe?
     
  5. ᗩᒪᒪᎩ

    ᗩᒪᒪᎩ Active Member Moderator

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    Hey there!
    Since i was still playing DB you hade this issue.
    Make like last time.
    Screen shot the Console and send it to Support into a ticket to have a look at your account.
    As well those errors usually are because of poor internet or maybe is time to clean cache.
    Wish you an wonderful time!
     
  6. ●ᴾᴱᴾᴾᴲᴿᴹїᴻᵀ●

    ●ᴾᴱᴾᴾᴲᴿᴹїᴻᵀ● Active Member Moderator

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    cant believe Kyuss has been waiting this long to get help. SAD!
     
  7. .Lilith.

    .Lilith. Active Member

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    Kyuss, please send ticket to support@101xp.zendesk.com with screenshots. We're sorry for these issues. :( We'll have support looking into it.
     
  8. ᗩᒪᒪᎩ

    ᗩᒪᒪᎩ Active Member Moderator

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    Players need to send tickets to Support when they meet such issues with game.
    Forums can only advice players, as i can see now DB have as well an Discord channel where players can write to moderators.
     
  9. ●ᴾᴱᴾᴾᴲᴿᴹїᴻᵀ●

    ●ᴾᴱᴾᴾᴲᴿᴹїᴻᵀ● Active Member Moderator

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    Let me reply by quoting Kyuss "I havent been able to log in for 2 days now. All i get is a blue screen, nothing loads, not my name, not the buttons to link to forum or support. Have been having this problem on and off since April 19th when Gutz made a thread about it"

    How does he send ticket under these conditions?
     
  10. ᗩᒪᒪᎩ

    ᗩᒪᒪᎩ Active Member Moderator

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    As i say earlier, DB now have Discord channel :) Dragon Blood Discord Channel
    Is good he come ask here for help.
    In past i hade helped him so i guess other moderators will do now same :)
    Have fun! Peace!
     
  11. ●ᴾᴱᴾᴾᴲᴿᴹїᴻᵀ●

    ●ᴾᴱᴾᴾᴲᴿᴹїᴻᵀ● Active Member Moderator

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    Discord for DB has not caught on to many. Is the forum no longer a place to go for help? If so. it should be announced and Discord should be better monitored. too.
     
  12. ☯ŇƗĦǤŦŴØŁ₣☯

    ☯ŇƗĦǤŦŴØŁ₣☯ Moderator

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    I made the mistake of pressing enter instead of clicking on post reply I thought I had till I double-checked found out what i had done