Dragon heart super misleading how do i go about getting a refund

Discussion in 'Feedback' started by player [20748078], Feb 8, 2019.

  1. player [20748078]

    player [20748078] New Member

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    So i went to the market and saw dragon heart read the list that the ui said the box had in it, the way it reads is you get every item listed so i purchased some figuring it was worth it as i needed some of the items listed and I then open the boxes again expecting a bundle of goodies and got a single item for each one....
     
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  2. Xen Hexia

    Xen Hexia Active Member Moderator

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    Yeah I bought 1 out of curiosity and got 1 mount upgrade stoneo_O=garbage
     
  3. player [20748078]

    player [20748078] New Member

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    Well staff any response?
     
  4. ♥ Ali Cat ♥

    ♥ Ali Cat ♥ Member Moderator

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    I think the items cost more in game that you win but it's not saying you need to ones you get.
    It's like a lottery what you get, you will always get something worth more than the $1.49
     
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  5. ᗩᒪᒪᎩ

    ᗩᒪᒪᎩ Active Member Moderator

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    upload_2019-4-2_22-8-4.png
    Just click there and you will get the info need it :)

    FAQ

    1. What is the Dragon Treasure?
    This is an item that gives access to a set of in-game values in the Dragon Blood, including very rare ones. When you open such a treasure, you get a random reward from the specified set of values.

    2. How to buy the Dragon Treasure?
    On the top of the store page, you must select the game Dragon Blood and go to its showcase by clicking the "All products" button. On the page that opens, you can select a Dragon Treasure that you want to purchase, and then click the "Buy" button.
    If you have enough money in your portal account, you can purchase a Dragon Treasure and then either open it.
    If your portal account does not have enough funds to purchase, you will be redirected to the account replenishment page.

    3. Where can I see the available treasures?
    O
    n the Dragon Blood showcase, in the "My Shopping" window.

    4. How to view a list of items that can be obtained when opening a Dragon Treasure?
    You need to hover the cursor on the treasure itself, after which a pop-up window will appear with a list of items, or click on the treasure's picture.

    5. What are the item qualities?
    In total there are five types of items: Common (white), Rare (blue), Epic (purple), Legendary (orange), Artifact (red), which are the most valuable.

    6. Is it possible to sort items by quality?
    In the Dragon Blood showcase, in the "My Items" window, you can access item sorting by quality. To do this, choose a color that indicates the type of items you need. To see all the items that have obtained through the Dragon Treasures activation, you need in the "My Items" window, click "All" button.

    7. How can I activate the promotional code with the item?
    To activate the promotional code for the item received, you need to go to the Dragon Blood market page and in the "My Items" window click on the item you need, after which a window with a promotional code will appear. Next, you need to copy the promotional code, enter it directly in the game itself in the "Claim Pack" window and press the "Receive" button. After a few seconds, the promotional code will work, and the resulting item will be added to your inventory.

    8. What should I do if there is any error?
    "To solve all the problems you need to contact technical support. Choose the Dragon Blood game. Choose any F.A.Q. section and then scroll the page down select the "no" option as the answer to the question "Was this information helpful?" in any article section.
    Detailed information about sending a ticket can be found on forum: https://forum-en.101xp.com/threads/how-to-contact-technical-support.64081/
     
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