I purchased 4k diamonds 2 times at 23:20 on 15.01.21 PLUS there was an additional 8K and 6K diamonds AND the resources in Total Recharge I lost out on!! I had 40-45 minutes to make sure I remained in 1st place in Tycoon, and 1st place in Craft Master. Needless to say, I lost my 1st place in Craft Master because my diamonds NEVER were given to me, yet they showed immediately on my 'account balance' in the game center and immediately came out of my bank account. I did seem to hang on to my 1st place in Tycoon only because I was far enough ahead to keep 1st. This game has been having severe problems for months now and most of my guild members have left due to this. I am miffed at these problems after spending so much of my money on playing this game and getting screwed out of things because of it! I want this checked out and want my diamonds I paid for PLUS the 12K extra diamonds I was supposed to get by buying them AND the total recharge resources!! I am showing the payments made on my account with this screenshot of the payment made for proof..