connection problems

Discussion in 'Help and support' started by player9620374, Aug 3, 2016.

  1. SlipKnoT

    SlipKnoT New Member

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    hi i cant enter the game there is some problems its say the link is deleted
     
  2. MommysRule

    MommysRule Active Member

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    Please help us fix this! Anyone who posts that they are having trouble - We must get your server number, whether you are accessing game through Facebook or 101xp portal, and a screenshot of the error or screen you are getting that is not allowing you in game. Thank you!
     
  3. MommysRule

    MommysRule Active Member

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  4. embrezar

    embrezar Member

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    I haven't been able to access the game all day, but I'm not getting an error. I go to the 101xp portal, and the server list never loads so I'm stuck staring at a blank screen with the 101xp wrapper around it. A couple of times the server list did indeed load, but clicking my server just sent me to another blank screen.

    This is the same browser using the same settings that I use every day to access the game, so nothing has changed on my end.
     
  5. CookieJoe [11268096]

    CookieJoe [11268096] Member

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    https://en.101xp.com/games/storm/play
    just a blue screen :(
    cleared histry ect.. still get blue screen, sometimes server list and then blue screen again..
    been like this a few hours now,
    tried other browsers, restarted pc ect.. all the same,,
    is there a issue with storm riders?

    a fast reply would be helpful please
    http://imgur.com/RqWuTC7 Server list if lucky to load..

    http://imgur.com/ZW8nf6U Blue screen... nothing loading

    S56 CookieJoe
     
    Last edited: Aug 3, 2016
  6. MommysRule

    MommysRule Active Member

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    Thanks Joe! You gave me exactly what I need. Reporting it immediately!
     
  7. player [11753672]

    player [11753672] Member

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    Having the same issue, Flash player crashed and now can't get back in using Facebook or 101exp portal.

    I am Elieshia s44 not getting any error messages screen does not load on Facebook just sits as a white screen. On 101exp I get a blue screen no server list. I tried your other game DragonBlood to see if that would load and it does, just can't get back into Storm Riders.
     
  8. MommysRule

    MommysRule Active Member

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    Thank you Elieshia! Good to get that info for trying to get in game from FB too. this issue has been escalated to head of technical in 101xp. They are on it! It helps tremendously when you guys give us the details we need! Thank you! I will update as soon as I get any info back.
     
  9. MommysRule

    MommysRule Active Member

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    this should be fixed momentarily... hang in there!
     
  10. player [11753672]

    player [11753672] Member

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    Just tried both portals and both let me back in so whatever they did worked.
     
  11. MommysRule

    MommysRule Active Member

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    Wonderful! Thanks for the help everyone!
     
  12. CookieJoe [11268096]

    CookieJoe [11268096] Member

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    Yay all fixed,
    Thanks 101xp for your fast work yet again :)

    p.s could i have a update please,

    on the request to merge s56 with s40 server group

    and also, when will s56 get Lethal Admonition.. Skill added to our server, none have it on s56 not even the cashiers :( not found ingame :(
    thanks once again

    s56 CookieJoe
     
  13. MommysRule

    MommysRule Active Member

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    Thanks CookieJoe! I am going to leave this question for your regular SR mods to answer though, as I do not have any answer for that.
     
  14. player [11753672]

    player [11753672] Member

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    Lethal admonition was a challenge on s44 too when we first opened, Best way to get it is either collect a 10,000 deicide or more and buy several chests at one time less likely to get duplicates that way or spins from Monkey blood or wheel of fortune you can get it after 10 spins with the points you accumulate.