Connection Issues.

Discussion in 'Help and Support' started by ❤Ebby~Rose❤, Sep 13, 2016.

  1. crazyman

    crazyman Registered Users

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    we are aware of the problem and working on it.
     
    silvermetal23 likes this.
  2. player [14101421]

    player [14101421] New Member

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    Aware that there is a problem? Aware that a problem does exist? Know exactly what the problem is?
     
  3. crazyman

    crazyman Registered Users

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    sorry i dont.just being told they aware of the issue and are fixing it.hopefully they will have it fix very soon
     
  4. player [14101421]

    player [14101421] New Member

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    This seems to be a trend with this game. Server merger leads to lag which leads to player frustration which leads to more and more downtime with no explanation, only a pittance of alleged compensation.
     
  5. Gnote

    Gnote New Member

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    This does suck - but complaining isn't going to get things fixed sooner.
    There does seem to be issues with their servers - all their games are down.
    Hoping they get this resolved soon - not good for business or the players!
    And yes - there should be some sort of compensation - some of us spend $ on this game only to have these issues.
     
    player [14101421] likes this.
  6. Vicky V

    Vicky V New Member

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    the problem continue. i cant login, error 504 gateway time-out
     
  7. crazyman

    crazyman Registered Users

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    im sorry everybody.i know this is frustrating.just be patience.they are working hard to get the game back up.
     
    Erin Asvic likes this.
  8. player [14101421]

    player [14101421] New Member

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    so it is over 4 hours now of the login issue. many people have lost their entire day of playing time.
     
  9. Gnote

    Gnote New Member

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    Am sure they will compensate for the trouble - it is, after all, just a game!
    While I understand the frustration, things like this do happen from time to time - that is why there are server engineers and techs!
     
  10. player [17146578]

    player [17146578] New Member

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    Just how many times can you really believe that asking for us to be "patient" is going to last??? This has gotten beyond ridiculous for us money paying players, who can't even sit to enjoy what WE have BOUGHT, with real MONEY to play. Just some petty, pittance of compensation is NOT true compensation -vs- real MONEY spent. Get your excrement together and fix the issue. WE, money paying players deserve at least that from you. We are tired of being ignored. This has been a problem all morning and not even the smallest of posts on FB to let us know whats going on, is piss poor management of you followers of the game (we cant play).
     
    player [14101421] and XXMazeXX like this.
  11. Nika Bondno

    Nika Bondno New Member

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    this makes what 3 weeks straight the servers have crashed I think we are now into there is a major problem that needs to be repaired not patched area once ok twice not good now a third straight week PROBLEM!!!!!!!!!!!!!!
     
  12. player [14101421]

    player [14101421] New Member

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    Still nothing substantial? I am going to blame the unnecessary merging for all of this. You can't prove me wrong without saying what it actually is, if they even have tried to figure it out.
     
  13. MysteryGirl

    MysteryGirl New Member

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    I guess all server are down right now? Any idea as to how long this will be or not?

    s33
     
  14. player [14101421]

    player [14101421] New Member

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    it has been near 5 hours or so, no updates yet
     
  15. Lucy Anne

    Lucy Anne Member

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    I have checked every platform and can confirm you can log in via the facebook portal with out to much trouble on google chrome.
    I cant log in through the 101xp portal on the following browsers and platforms.
    Facebook arcade platform.
    Firefox browser,
    Opera browser,
    Internet explorer.

    Cant log into the game on facebook on the following browsers
    Firefox browser,
    Opera browser.

    So if you can log in through facebook and keep persevering you should eventually get online.

    I hope this helps.
     
  16. Lucy Anne

    Lucy Anne Member

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    Also I just want to say take it easy on the mods they are not 101xp staff and giving them a hard time is hardly fair as they have no power to make any changes and can only relate information that they are given.
    The player mods are not the problem so lets not attack them for trying to do their best.
     
  17. player [14101421]

    player [14101421] New Member

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    I have been trying for hours, and can still not log on through any method. Chrome included.
     
  18. Ambeon

    Ambeon New Member

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    Just an idea: Insert a weekly maintenance. It will prevent loads of shit for as well players as the ones who have to solve it
     
  19. Gnote

    Gnote New Member

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    Agreed - don't blame the Mods - am sure they can't get logged in either!
    While frustrating - what can we do except wait and hope they give us something for the trouble?
     
  20. Nika Bondno

    Nika Bondno New Member

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    ok taking bets here is the bet
    once game comes up after 5 plus hrs down and from the looks will be missing a few things
    we will get the following mail sorry for the this here is 100 stamina some little low level gems and maybe 2 mil gold lmao what a insult that is so who wants to take me up on the bet? where they should be explaining this and this time open up and drop some glyphs or other high end to make up for their total inability to maintain a game that runs more than a week without servers crashing