Connection Issues.

Discussion in 'Help and Support' started by ❤Ebby~Rose❤, Sep 13, 2016.

  1. Jin Se Yeon

    Jin Se Yeon Active Member

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    Hi, Guys regarding to your problem with Connections devs said it was not a massive problem. Devs want you to report it or send them ticket for further instruction to solve it. Thankyou.
     
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  2. Autumn

    Autumn Member

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    I really don't like that the Devs said it was not a massive problem. When 40 or 50 people say it is a problem... it is a problem.

    I am still have serious issues with the disconnecting. sometime 15 to 20 times in a couple hours. Then it stops. I have done everything on my end that can be done. It is not my internet nor is it my router. Seventeen times disconnected from 0800 to 1045 server time on Sunday 2 July. Nine times from 0757 to 1157 on Tuesday 4 July. And again today, 5 July, fourteen times from 1700 to 1827. Last night during the Cross server competition, many people reported in chat that they had gotten disconnected. There was also other bugs that caused the formation to be incorrect, even though it was checked just prior to the battle.

    All we are asking is that the current issues be fixed before anything new is introduced.
     
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  3. Jin Se Yeon

    Jin Se Yeon Active Member

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    I already reported what u said Autumn.
     
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  4. ladybren

    ladybren New Member

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    Lady Bond
    Keep getting dc'ed and now can't get past the loading page
    S46 or S30
    United States
    11:00 - 11:27 pm
     
  5. ladybren

    ladybren New Member

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    nevermind, it appears to be working now
    Thank you
     
  6. Oct[23880558]_1

    Oct[23880558]_1 New Member

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    new strange connection problem begins for players of game on Steam. me and many ppl cant enter game, when server select screen comes game closing automaticly. it begin Thursday we send ticket but still cant take any answer and cant enter.
    Thank you. Server Beryl, Octavio Piru
     
  7. ♠ ACE ♠

    ♠ ACE ♠ Active Member Moderator

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    Hello..!!!

    hello Oct and thank you for your informations..We have already learn about the issue using steam to connect to the game.The Tech's team has pass the issue to the managment and Dev's for fix..The issue will be fixed soon, so i ask you please be little pantience..!!
     
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  8. Oct[23880558]_1

    Oct[23880558]_1 New Member

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    4th day. still cant enter. i hope fixed soon. waiting with patience.
    Thank you.
     
  9. ♠ ACE ♠

    ♠ ACE ♠ Active Member Moderator

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    Thank you for your understanding Oct, We are apologize for the inconvenience caused..!!
    The issue is under fixing and soon be again normal and ready for use.!!
     
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  10. Echodopler

    Echodopler New Member

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  11. Echodopler

    Echodopler New Member

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    Cant login to the game timeout gateway error
     
  12. ladybren

    ladybren New Member

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    I am having the same issue, 504 Gateway Timeout error. I can only play the Ancient Tree event on the weekends and now this. I have submitted a ticket.

    Lady Bond
    S30
     
  13. Kaunas

    Kaunas Well-Known Member

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    All of us having the same issue. dragon glory and dragon blood.
     

    Attached Files:

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  14. ♠ ACE ♠

    ♠ ACE ♠ Active Member Moderator

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    Yes guys we are already informed abou the 504 issue and we have report it to Dev's...We working to fix it as fast as possible.!!!
     
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  15. ♠ ACE ♠

    ♠ ACE ♠ Active Member Moderator

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    Ok Guys game are back to normal!! if you still will have issue clean your cache and cookies..!!!
     
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  16. Oct[23880558]_1

    Oct[23880558]_1 New Member

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    same problem begin again today. why this happenin this offen?
     
  17. Lord Otto

    Lord Otto New Member

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    Unable to get into the game using Gameroom. It keeps saying I need Flash Player. I reinstalled that and it made no difference.
     
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  18. ♠ ACE ♠

    ♠ ACE ♠ Active Member Moderator

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    Hello try to delete the game from the list of the gameroom. Re-launch the gameroom and add the game again.
     
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