can't login

Discussion in 'Discussion' started by player [11135997], May 15, 2019.

  1. player [11135997]

    player [11135997] New Member

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    my server no work s32 chrysolite , no one can login account in this server , what is happening
     
  2. MsA[27983324]_1

    MsA[27983324]_1 Moderator Moderator

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    Hi

    Sorry about that. I'll let support know
     
  3. warren

    warren New Member

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    Same problem with server 6. Ishira.
     
  4. MsA[27983324]_1

    MsA[27983324]_1 Moderator Moderator

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    I can login on S6. Warren can you post a screenshot please?
     
    Last edited: May 15, 2019
  5. warren

    warren New Member

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    Pointless posting screenshots the game is not working. Just the dark blue screen (first screen)
     
  6. MsA[27983324]_1

    MsA[27983324]_1 Moderator Moderator

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    Is there an error code?
     
  7. player [11135997]

    player [11135997] New Member

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    people try login in s32 but no work , said error and stuck in 4%, i hope have solution this problem all people lost many, ty for answer MsA
     
  8. warren

    warren New Member

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    No error code in server 6 just won't work.
     
  9. MsA[27983324]_1

    MsA[27983324]_1 Moderator Moderator

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    Yes i saw the error code on your server. I've let support know but i don't think they will see it until after reset sometime, sorry
     
  10. MsA[27983324]_1

    MsA[27983324]_1 Moderator Moderator

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  11. warren

    warren New Member

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    Tried the above. No luck. Game is still dead.
     
  12. warren

    warren New Member

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    Looks like the game is dead for many on server 6.
     
  13. warren

    warren New Member

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    I can't even get into support. I just get the same first dark blue screen with the circle at the top continually rotating. Been about 14 hours now.
     
  14. player [11135997]

    player [11135997] New Member

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    today error again , can't login , other server same problem , i have invested time and money in this game because i think it is a good game and think no have problems here and this heppens, has no solution yet .. how many time need wait for solution?? i no talk only for me talk for many people have same problem
     
  15. player [11135997]

    player [11135997] New Member

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    really this don't have solution ?
     
  16. MsA[27983324]_1

    MsA[27983324]_1 Moderator Moderator

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  17. MsA[27983324]_1

    MsA[27983324]_1 Moderator Moderator

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    Support are aware of the problem. We just need to wait on the Developers to fix it, which takes time. Same happened to another server after last maintenance and it was nearly 2 days until fixed. As a player myself, i fully understand your frustration. I will let you know as soon as i hear it has been fixed and i'm sure they will send compensation
     
    Last edited: May 16, 2019
  18. player [11135997]

    player [11135997] New Member

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    ty MsA for answer
     
  19. MsA[27983324]_1

    MsA[27983324]_1 Moderator Moderator

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    Servers 32 and 35 have now been fixed