Cant log in atm

Discussion in 'Help and support' started by azkaban390, May 4, 2016.

  1. azkaban390

    azkaban390 New Member

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    i never had any problem log in game before....id like to know whats happening? Updates or simply i am the only one having that issue
     
  2. DigitalPhantom

    DigitalPhantom Member

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    You're not the only one. I refreshed the page on accident an now I can't log back in either.
     
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  3. azkaban390

    azkaban390 New Member

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    tyvm thats what i wanted to know
     
  4. DigitalPhantom

    DigitalPhantom Member

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    You're welcome. It seems that a lot of people are having the same issue. A few of my friends who live close by are unable to login also.
     
  5. TooDead

    TooDead New Member

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    cant log in as well
     
  6. TooDead

    TooDead New Member

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    anyone from my server having the same problem or is it just me?
     
  7. TooDead

    TooDead New Member

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    u would have thought for what they charge for the game maintainance would have been better but all i see is loads of issues.
    even the goddamn dragon city war have no flag in them and now this log in problem crap
     
  8. DigitalPhantom

    DigitalPhantom Member

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    I've tried several servers an no luck. I'm guessing this is a game wide issue not just 1 or 2 servers.
     
  9. azkaban390

    azkaban390 New Member

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    im with u in merge of 24-25-36-37

    im on those 4 and cant log
     
  10. azkaban390

    azkaban390 New Member

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    was hoping to get issues fixed before double convoy...but i dont feel its gonna be happening
     
  11. DigitalPhantom

    DigitalPhantom Member

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    All the cussing really isn't going to help anything. We don't know what the issue is at this point so it could be something totally our of their control. I get you're frustrated that you can't login however going about things in a more constructive way would probably be a better way of handling it. Perhaps better communication is needed I don't know. Perhaps the moderators have no more information than what we do at this point. Just relax it's just a game no need to take it so serious :)
     
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  12. xBRITISHx

    xBRITISHx Active Member

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    we looking into it now bear with us while we sort the problem out i loged out to test it and cant get in so i wait aswell
     
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  13. DigitalPhantom

    DigitalPhantom Member

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    Thank you for the heads up
     
  14. Perturbed

    Perturbed Member

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    Same -- Sad Panda for Dramatic Effect

    [​IMG]
     
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  15. TooDead

    TooDead New Member

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    which post would that be?
     
  16. Zyn

    Zyn Member Moderator

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    I have sent technical information to the team, down to the specific line of code where the error happens.

    Hopefully they can fix it in a timely manner (but some of us know how that goes...).
     
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  17. xBRITISHx

    xBRITISHx Active Member

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  18. Zyn

    Zyn Member Moderator

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    Game is back up. Please try.
     
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  19. TooDead

    TooDead New Member

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    yup back up and running thanks for the help
     
  20. DigitalPhantom

    DigitalPhantom Member

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    Yep able to login once again. Thank you :)