CAN NOT ENTER THE GAME

Discussion in 'Help and support' started by lowe.annemarie005 [27180024], Dec 4, 2019.

  1. lowe.annemarie005 [27180024]

    lowe.annemarie005 [27180024] New Member

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    I was locked out of the game all night last night and half the day today,it kept taking me to the Top Browser game page and no matter what I tried I could not get off it, I have done all the usual stuff, cache, cookies etc:
    and I have 3 accounts on 3 different Browsers so it's not that. Now I am locked out again and all I get is the Server Under Maintenance notice.
     
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  2. octane

    octane New Member

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    same. maintenance screen but no maintenance. tried different browsers, same result.
     
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  3. randyleerlp [28469712]

    randyleerlp [28469712] New Member Intruder

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    Yesterday I couldn't get in for about 2 hours. Today I tried to refresh about 90 minutes ago (for the umpteenth time today) and now only get either "bad gateway", "timed out" or "maintenance" screen. Yesterday I was getting nothing (just sit on the blank login page 90%) or "maintenance" (10%). Obviously someone is "trying" something and breaking stuff as usual. Xmas is coming, maybe time for a new game that actually has a programmer older than 12.
     
  4. Bonnie

    Bonnie Active Member Staff Member Moderator

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    Hopefully all can now get in the game.. tech was aware .
     
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  5. Brightlight

    Brightlight New Member

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    They are but they don't fix it , it happens each day is upsetting and frustrating i am losing all daily events cause i can't connect pls do something
     
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  6. kes [19620299]

    kes [19620299] Member

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    Can not get into game for last 15 mins - It was fine until I refreshed now I can get to the select server page but when I press my server (or a couple of other servers) it says "info is loading" then goes on to say "error reload page and try again" after leaving it for a couple of minutes the maint page comes up [​IMG]
     
  7. ivan [21825249]

    ivan [21825249] Member

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    same here and i was in a dungeon run which leaves another player waiting on me
     
  8. Zoe[12031570]

    Zoe[12031570] Active Member

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    I have passed it on all I can
     
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  9. Lotus74

    Lotus74 Member

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    sounds good - i cant get in either - only getting maint screeen
     
  10. Blacka

    Blacka New Member

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    me too cant get in
     
  11. Zoe[12031570]

    Zoe[12031570] Active Member

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    Me too says maintenance, I will let you know as soon as I know something.
     
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  12. Zoe[12031570]

    Zoe[12031570] Active Member

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    I put a ticket in, they said they have passed it on
     
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  13. Alissa [12908885]

    Alissa [12908885] New Member

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  14. Zoe[12031570]

    Zoe[12031570] Active Member

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    Still issues yes
     
  15. Alissa [12908885]

    Alissa [12908885] New Member

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    ok, thank you
     
  16. Zoe[12031570]

    Zoe[12031570] Active Member

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    You are very welcome
     
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  17. Bonnie

    Bonnie Active Member Staff Member Moderator

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    We will keep you updated as we are informed, we are sorry for the Inconvenience
     
    Kris [12908903] likes this.