Bug - Event items unable to use

Discussion in 'Help and support' started by Zoye, Mar 30, 2018.

  1. Zoe[12031570]_1

    Zoe[12031570]_1 Active Member Moderator

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    Can you plz tell me what Lucky Vouchers are for, they are only valid for 2 days?
     
  2. player23241015

    player23241015 New Member

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    Now they are valid for 1 day, with no event or exchange in sight.
     
  3. Sucker

    Sucker Member

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    I have some and have no idea where to use them. Can they at least give us the respect to reply even if the answer is negative. Something is better than nothing!!!
     
  4. Sucker

    Sucker Member

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    Is there going to be an answer before time runs out?
     

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  5. Zoe[12031570]_1

    Zoe[12031570]_1 Active Member Moderator

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    would be really nice if they did answer, maybe we will get one after time runs out.
     
  6. Desty

    Desty New Member

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    Anything on this yet ? Its about to expire soon.
     
  7. Bejszi

    Bejszi Well-Known Member

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    Where did you get it?
     
  8. OldSoul

    OldSoul New Member

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    This came from the Easter Recharge event in the Rewards icon. We received a ton of the vouchers but no lucky star to use them in

    upload_2018-3-31_11-23-21.png
     
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  9. kes [19620299]

    kes [19620299] Member

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    Hi, I play on S1 and have lucky vouchers to play on Lucky Star (they run out in 1 day) However I can not find Lucky Star? I have asked ingame and others also have the vouchers but can not use them. They bought a new event out today (Wheel of fortune) - Do you think they have given us all the wrong vouchers?
     
  10. Bejszi

    Bejszi Well-Known Member

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    I know, just been there and tried to find...
    Unfortunately I think it's some kind of glitch, so making of ticket would be nice. Even it expires, they should know about it and decide what to do then.
     
  11. kes [19620299]

    kes [19620299] Member

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    reply from 101xp -- Will update when I receive the next email...

    Hello,
    Dear customer, we have transferred the information about your issue to our specialists. They will get back to you soon.
     
  12. Sucker

    Sucker Member

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    The events are not in sequence with rewards being received so we are losing items that are due to expire but the event to use them is missing. Would support please review and get the game back in a correct sequence. Today we have hammers that we cannot use and will expire in 2 days - this is cheating players, urgently fix this issue
    upload_2018-4-1_12-49-59.png
     
  13. Doxus

    Doxus Super Moderators

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    Hi everyone. We apologize for all the confusion related to Lucky Vouchers. Players, who acquired them during the event, will receive a compensation tomorrow.
     
  14. kes [19620299]

    kes [19620299] Member

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    101xp(101XP)

    Apr 2, 14:25 +03

    Dear player, we sincerely apologize for the inconvenience. The event that the coupons can be used in will be added soon and the compensation will be issued tomorrow.

    With best regards, 101xp team.
     
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