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Discussion in 'Help and support' started by Zoye, Mar 30, 2018.
Can you plz tell me what Lucky Vouchers are for, they are only valid for 2 days?
Now they are valid for 1 day, with no event or exchange in sight.
I have some and have no idea where to use them. Can they at least give us the respect to reply even if the answer is negative. Something is better than nothing!!!
Is there going to be an answer before time runs out?
would be really nice if they did answer, maybe we will get one after time runs out.
Anything on this yet ? Its about to expire soon.
Where did you get it?
This came from the Easter Recharge event in the Rewards icon. We received a ton of the vouchers but no lucky star to use them in
Hi, I play on S1 and have lucky vouchers to play on Lucky Star (they run out in 1 day) However I can not find Lucky Star? I have asked ingame and others also have the vouchers but can not use them. They bought a new event out today (Wheel of fortune) - Do you think they have given us all the wrong vouchers?
I know, just been there and tried to find...
Unfortunately I think it's some kind of glitch, so making of ticket would be nice. Even it expires, they should know about it and decide what to do then.
reply from 101xp -- Will update when I receive the next email...
Dear customer, we have transferred the information about your issue to our specialists. They will get back to you soon.
The events are not in sequence with rewards being received so we are losing items that are due to expire but the event to use them is missing. Would support please review and get the game back in a correct sequence. Today we have hammers that we cannot use and will expire in 2 days - this is cheating players, urgently fix this issue
Hi everyone. We apologize for all the confusion related to Lucky Vouchers. Players, who acquired them during the event, will receive a compensation tomorrow.
Apr 2, 14:25 +03
Dear player, we sincerely apologize for the inconvenience. The event that the coupons can be used in will be added soon and the compensation will be issued tomorrow.
With best regards, 101xp team.