BR is less

Discussion in 'Help and support' started by player23188273, Nov 12, 2019.

  1. player23188273

    player23188273 New Member

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    Why did the BR fall from 69,200,000 to 66,800,000?
     
  2. Zoe[12031570]_1

    Zoe[12031570]_1 Active Member Moderator

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    Please put a ticket in, we cannot help you with issues in the game thank you
     
  3. lowe.annemarie005 [27180024]

    lowe.annemarie005 [27180024] New Member

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    I have been having this problem for months so far I have lost 7 mill approx, I sent in a ticket and was told it is impossible for this to happen unless I did something to make it drop ( which I did not ) and I have screen shots that show the drops and the dates, some even happen when I am afk overnight so I could'nt possibly have done anything. So far I have got nowhere with the techs.
     
  4. Zoe[12031570]_1

    Zoe[12031570]_1 Active Member Moderator

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    There is not a lot we can do as mods, since we do not handle technical issues ING. I would recommend you put another ticket in telling them everything and sending further SS. I know it is a drag, but all you can do sorry :(

    Some it can be cause you are losing titles, changing gems, relics ect. but have no idea really why.
     
    Last edited: Nov 28, 2019
  5. lowe.annemarie005 [27180024]

    lowe.annemarie005 [27180024] New Member

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    thanks for the input Zoe, since this has been happening I have made a point of not changing anything that could lower my BR I have only been upgrading stuff, I have been taking screen shots daily including BR & date & time, sent them in and they still say it can't happen, which is ridiculous as it quite clearly is, they told me the issue had been solved once then low & behold more BR disappeared. As you see it is not just me it has also happened to people on my server but small amounts so they did not report it. They said the issue had been solved so obviously there is an issue or is that standard BS when they have no idea whats wrong.
     
  6. Zoe[12031570]_1

    Zoe[12031570]_1 Active Member Moderator

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    My BR goes up and down everyday too, so I hear you......been wondering that myself too, but cannot make screens when it happens out of the blue or I would report it too :( I have never lost millions of BR unless I changed hero or forgot to put something back on ect.

    I passed the info on, all I can do
     
    Last edited: Dec 2, 2019 at 2:29 PM