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Discussion in 'News' started by Tricia, Jul 29, 2019.
Bonus can be received only once a day from 29.7 - 31.7.2019
So choose wisely
Does anyone know when they will have the recharging issue fixed? I have been trying to recharge for a couple hours now and I keep getting error messages. I contacted Xsolla and they said it was a game issue that they could not resolve.
I don't have the bonus to payment and also have some issue with recharging. Gives a yellow message saying that it doesn't have the account ID to recharge to. Any news on when this will be solved, or is it something I can resolve?
Not once a day or bugged again Yesterday in the evening I managed to get the bonus - today nothing. so its either 1 time in those 3 days or as usual bug...They need to finally fix it properly
Yeah they should fix that.... because I wasted a bonus recharge on facebook by doing both recharges yesterday. Had I of known, I would have just recharged on 101xp yesterday, and then facebook today.
Guys, got info that event is working as intended. That means one recharge bonus per day.
If you encounter any problem (not visible bonus without making purchase before or so), submit a ticket please.
One recharge bonus per day meaning that every day for 3 days we should receive a bonus!
If terms would be stated: The recharge bonus would only apply for your first payment in 3 days period - so yes only for 1 recharge... So we all now ripped off and lost a lot of rewards.
P.S for most of the people who did not recharge yesterday bonus appears.
So I want clear answers now :
1. It is only a 1-time recharge bonus event? Not 3 days = 3 recharge bonus because it's stated once a day?
2. Can players expect any compensation for terms not stated clearly and misleading? As I`m and few others feeling ripped off
Did you submit a ticket? If you recharged yesterday and bonus didn't re-appear today, something went wrong.
It should be 1 recharge per day, so 3 bonuses in total during event.
Nothing new. Now every bonus event ends up in extraordinary disaster.
Yes, ticked ID 426420
Sending in ticket as well
this is what mine shows right now
I can't even put a ticket about system freezes
my ticket number is 426426
Well i haved Bonus until i deside recharge NOW and guess what NO BONUS again
How does it look like now, guys?
Refresh your game and check if you see bonus.
If you still have problem send ticket and give ticket nro to us in here so we can help you faster. Thank you.
My bonus is back again Hopefully others too