Bonus to Payment

Discussion in 'News' started by Tricia, Jul 29, 2019.

  1. Tricia

    Tricia Active Member Staff Member Moderator

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    upload_2019-7-29_18-52-58.png

    Bonus can be received only once a day from 29.7 - 31.7.2019

    So choose wisely :)

    Happy gaming!
     
    Kavindra and ᗩᒪᒪᎩ like this.
  2. B R I A N [28636394]

    B R I A N [28636394] Banned Users

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    Does anyone know when they will have the recharging issue fixed? I have been trying to recharge for a couple hours now and I keep getting error messages. I contacted Xsolla and they said it was a game issue that they could not resolve.
     
    Kavindra likes this.
  3. Jhezabel Faith

    Jhezabel Faith New Member

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    I don't have the bonus to payment and also have some issue with recharging. Gives a yellow message saying that it doesn't have the account ID to recharge to. Any news on when this will be solved, or is it something I can resolve?
     
  4. Kaunas

    Kaunas Well-Known Member

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    Not once a day or bugged again :) Yesterday in the evening I managed to get the bonus - today nothing. so its either 1 time in those 3 days or as usual bug...They need to finally fix it properly
     
  5. Favonius123

    Favonius123 New Member Moderator

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  6. B R I A N [28636394]

    B R I A N [28636394] Banned Users

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    Yeah they should fix that.... because I wasted a bonus recharge on facebook by doing both recharges yesterday. Had I of known, I would have just recharged on 101xp yesterday, and then facebook today.
     
  7. Bejszi

    Bejszi Well-Known Member

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    Guys, got info that event is working as intended. That means one recharge bonus per day.

    If you encounter any problem (not visible bonus without making purchase before or so), submit a ticket please.
     
  8. Kaunas

    Kaunas Well-Known Member

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    One recharge bonus per day meaning that every day for 3 days we should receive a bonus!

    If terms would be stated: The recharge bonus would only apply for your first payment in 3 days period - so yes only for 1 recharge... So we all now ripped off and lost a lot of rewards.

    P.S for most of the people who did not recharge yesterday bonus appears.

    So I want clear answers now :

    1. It is only a 1-time recharge bonus event? Not 3 days = 3 recharge bonus because it's stated once a day?
    2. Can players expect any compensation for terms not stated clearly and misleading? As I`m and few others feeling ripped off
     
    Last edited: Jul 30, 2019
  9. Bejszi

    Bejszi Well-Known Member

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    Did you submit a ticket? If you recharged yesterday and bonus didn't re-appear today, something went wrong.
    It should be 1 recharge per day, so 3 bonuses in total during event.
     
    Last edited: Jul 30, 2019
  10. Elektra

    Elektra New Member

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    Nothing new. Now every bonus event ends up in extraordinary disaster.
     
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  11. Kaunas

    Kaunas Well-Known Member

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    Yes, ticked ID 426420
     
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  12. B R I A N [28636394]

    B R I A N [28636394] Banned Users

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    Sending in ticket as well
     
  13. B R I A N [28636394]

    B R I A N [28636394] Banned Users

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    this is what mine shows right now
     

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  14. Kaunas

    Kaunas Well-Known Member

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    Yep, same :)
     

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  15. Kavindra

    Kavindra New Member

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    I can't even put a ticket about system freezes
     
  16. B R I A N [28636394]

    B R I A N [28636394] Banned Users

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    my ticket number is 426426
     
  17. Elektra

    Elektra New Member

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    Well i haved Bonus until i deside recharge NOW and guess what NO BONUS again
     
  18. Bejszi

    Bejszi Well-Known Member

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    How does it look like now, guys?
     
  19. Tricia

    Tricia Active Member Staff Member Moderator

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    Refresh your game and check if you see bonus.
    If you still have problem send ticket and give ticket nro to us in here so we can help you faster. Thank you.
     
    ᗩᒪᒪᎩ and Kaunas like this.
  20. Kaunas

    Kaunas Well-Known Member

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    My bonus is back again :) Hopefully others too
     
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