Black screen

Discussion in 'Help and support' started by Blacka, Jan 1, 2019.

  1. Zoe[12031570]_1

    Zoe[12031570]_1 Active Member Staff Member Moderator

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    HI if it keeps happening even after refresh and clearing your browser, you need to put a ticket in.
    And another thing, try to use a different browser, I tried a few other servers do not seem to be any problem
     
  2. Zoe[12031570]_1

    Zoe[12031570]_1 Active Member Staff Member Moderator

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    Just tired your server had no issues getting on it
     
  3. Bre[22970870]_1

    Bre[22970870]_1 New Member

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    I have been having issues entering the game since Sunday. I have cleared my cache, changed browsers, etc, but I still cannot get in the game. I have been trying for 30 minutes just now but I haven't gotten in yet.
     
  4. Zoe[12031570]_1

    Zoe[12031570]_1 Active Member Staff Member Moderator

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    What server are you on? And if none of the solutions works, you have to put a ticket in. Can you plz put and SS in of console and if you use google chrome did you make sure to have the latest update they put out? If not plz update and try again. One last thing check that you have activated flash player

    chrome://settings/content/flash?search=flash copy paste in a new window
     
    Last edited: Aug 16, 2019 at 6:06 PM