Balen fund problem

Discussion in 'Discussion' started by player [13554012], Apr 2, 2018.

  1. player [13554012]

    player [13554012] New Member

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    Hello, after this unscheduled maintenance the number of days for depositing in not raised, therefore max gain is impossible. Pls fix it.
     
    Sriracha likes this.
  2. Lav[12936431]

    Lav[12936431] Active Member

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    please take ss and send this in ticket as well and i will pass along. Thank you
     
  3. Xen Hexia

    Xen Hexia Well-Known Member Moderator

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    He is right. Mine currently says 13 days but I deposited on the 1st day and there are only 5 days remaining.
     
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  4. ●ᴾᴱᴾᴾᴲᴿᴹїᴻᵀ●

    ●ᴾᴱᴾᴾᴲᴿᴹїᴻᵀ● Active Member Moderator

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  5. ●ᴾᴱᴾᴾᴲᴿᴹїᴻᵀ●

    ●ᴾᴱᴾᴾᴲᴿᴹїᴻᵀ● Active Member Moderator

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    My balen fund was deposited 10 days ago when I deposited 10,000 balen. It now says 9 days ago and that I only deposited 900 balen.
     
    Penny, Cookies, Autumn and 1 other person like this.
  6. Autumn

    Autumn Member

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    Still not fixed and it is over in less than 9 hours. Same old same old.
     
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  7. Autumn

    Autumn Member

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    Yep..... got my Balen Fund in my mailbox. And I am 2800 balens short. Are you really going to fix this or are you just going to blow us off like usual.
    I will be replying to my ticket that was submitted a couple days ago.
     
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  8. Xen Hexia

    Xen Hexia Well-Known Member Moderator

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    There 2 days left on ours but I will be short 2800 as well. I have yet to hear anything on my ticket.o_O
     
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  9. Cookies

    Cookies Member

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    Same issue and i sent a screenshot and have heard nothing back
     
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  10. Mrs. Noob™

    Mrs. Noob™ Member

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    Same issue here 2800 balens short and NO reply to my ticket. Already been 4 days since last reply so customer service is doing a bad job.
     
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  11. Mr. Noob™

    Mr. Noob™ New Member

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    Same issue for me missing 2800 balens i need that balens for mystry shop so now i cant buy the stuff i need
     
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  12. Mrs. Noob™

    Mrs. Noob™ Member

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    Every single day i don't have those balens i am entitled to interest. I did not agree to a longer term so i consider this a loan with interest in balens.
     
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  13. Mr. Noob™

    Mr. Noob™ New Member

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    When the technical suport gonna responce on the tickets ???/?? i think all victums from thit issue need to get good Balen compasation
     
    Sriracha likes this.
  14. Xen Hexia

    Xen Hexia Well-Known Member Moderator

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    Copy your ticket ids and try to send them to Meta Butik. She made a mass ticket and told us that IT will compensate after all the days have run out. I am hoping this means on all Balen Funds. On 64 ours mature tomorrow.
     
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  15. Mr. Noob™

    Mr. Noob™ New Member

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    The Alice have the numbers from Mrs Noob™ and me already
     
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  16. Mad Moxxi

    Mad Moxxi Administrator Staff Member Community Manager

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    If you don't have an answer from support, please, send here the ids of your tickets.
     
  17. Xen Hexia

    Xen Hexia Well-Known Member Moderator

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    ID 302880
     
  18. Autumn

    Autumn Member

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    ID: 17953514 Thanks Moxi
     
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  19. Mrs. Noob™

    Mrs. Noob™ Member

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    ID 302845
     
  20. Mr. Noob™

    Mr. Noob™ New Member

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    Your request (ID 302847) was sent! Thnx Moxi