5/13/16 Top Up Bug Gives Expired Items

Discussion in 'Help and support' started by Perturbed, May 13, 2016.

  1. Perturbed

    Perturbed Member

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    REALLY???? I thought I was very clear with my information when I submitted a ticket! Arrrggghhh


    [​IMG]
     
  2. h.quinn

    h.quinn Member

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    in the same boat with elixirs for cloak and demon
     
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  3. Infini

    Infini Member

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    atleast you got a reply lol
     
  4. Perturbed

    Perturbed Member

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    STILL No Fix...
     
  5. Perturbed

    Perturbed Member

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  6. Symon

    Symon Member

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    i have the same issue been watching forums to see if there was any help
     
  7. Perturbed

    Perturbed Member

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    Everyone having issues, you MUST submit a ticket, right now I have a response asking for my Player ID, Server and Char name.
     
  8. Solana

    Solana Active Member

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    Yeah always send tickets. Like Perturbed, I have previous tickets for items that i was not able to use due to either - i was not able to log due to server issues and/or expired in the first place. My tickets were merge to my oldest one, which was from 4/29 (yeay me)

    + submitting tickets lets them know how widespread the issue is.
     
  9. Infini

    Infini Member

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    i gave them the ID and they kept saying is not my ID and kept asking for my ID.. lol dunno what to say
     
  10. Perturbed

    Perturbed Member

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    I received replacement items today. My ticket is resolved.
     
  11. Infini

    Infini Member

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    which ID do you have you have to give them? they keep asking me for my player ID and social ID and said is in a small whitebox.
     
  12. Perturbed

    Perturbed Member

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    Go to en.101xp.com (not the forums).. Click on your Name, Account, Personal info.. ID: #
     
  13. xBRITISHx

    xBRITISHx Active Member

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    [​IMG]

    thats where u find u.r id
     
  14. Spirit

    Spirit New Member

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    Still no solution?
     
  15. Myshka

    Myshka New Member

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    It is on the upper right side of the UI... it generally just shows the word ID.. you click on it and it expands. [​IMG]

    That is what i gave them, when they asked. And my issue was resolved.
     
  16. xBRITISHx

    xBRITISHx Active Member

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    i didnt even notice that there thanx for the info
     
  17. Symon

    Symon Member

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    i also have recieved replacments , thank you :)
     
  18. xBRITISHx

    xBRITISHx Active Member

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    glad every1 is happy till the next timelol