5/13/16 Top Up Bug Gives Expired Items

Discussion in 'Help and support' started by Perturbed, May 13, 2016.

  1. Perturbed

    Perturbed Member

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    Received two expired items for Cloak/Demon that expired 5/8/16 but topped up today.

    Please resolve


    [​IMG]
     
  2. Perturbed

    Perturbed Member

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  3. azkaban390

    azkaban390 New Member

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    its weird i double checked the list and only the 2500 Gold orb are expired...if u go up to 40k Gold..all the rest its ok
     
  4. Perturbed

    Perturbed Member

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    Still not fix yet
     
  5. xBRITISHx

    xBRITISHx Active Member

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    you put a support ticket in ?
     
  6. Perturbed

    Perturbed Member

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  7. Solana

    Solana Active Member

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    What is the tz of the devs or whoever corrects this?
    Blah .. weekend is coming and the day is almost over for the other side of the world.

    sent a ticket too
     
  8. Perturbed

    Perturbed Member

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    Bump - still no fix yet
     
  9. Milosh

    Milosh Member

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    Now that I found Perturbed's post.
    Brit I like to think I don't complain about much of what the devs do, but this one is just complete crap and better be fixed soon
     
  10. xBRITISHx

    xBRITISHx Active Member

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    u lot be first to know if i can get this sorted
     
  11. Milosh

    Milosh Member

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    thank you brit, please do your best
     
  12. Perturbed

    Perturbed Member

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  13. ~Armand~

    ~Armand~ New Member

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    Hi Brit ...

    Same here. Received the same two items ... Demon and Cloak. Both expired. Topped off on reset tonight. Support Ticket sent in as well. Please look in to it.

    Thanks!
     
    Last edited: May 14, 2016
  14. Infini

    Infini Member

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    I can't even sumbit the ticket, it just stalls at please wait

    neither can others on our server group
     
    Last edited: May 14, 2016
  15. Spirit

    Spirit New Member

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    Great... just realized it after topping up... hope they resolve it soon, this is really not looking good for 101xp...
     
  16. xBRITISHx

    xBRITISHx Active Member

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    i have no answers for you sorry i will keep trying for you lot
     
  17. Spirit

    Spirit New Member

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    Thats not the only bug today, earlier my guildie tried to use lucky mount elixirs but failed... when i checked, i saw the description say "to upgrade Ascension rank 7 or higher"....
     
  18. Spirit

    Spirit New Member

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    lol i can't even upload the screenshot.... error...

    edit 15/5/5016: ok ignore this, i think may just be wrong label...
     
  19. Perturbed

    Perturbed Member

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    5/15/16 10.31AM EST - No fix yet
     
  20. xBRITISHx

    xBRITISHx Active Member

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    im in 1 of them moods so i will try and be nice to every1 ok here goes i might be wrong but this is the weekend so hardly any1 is on so my advice is to wait till tonight or wait till monday for answers sorry