0 rubies after X-mas Maint

Discussion in 'Discussion' started by jarrodjames82 [23741293], Dec 22, 2017.

  1. Hans

    Hans New Member

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    A bug after server maint has set everyones rubies to 0
     
  2. player [20461175]

    player [20461175] New Member

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    Same here and when I tried to submit a ticket Dragon Glory is not in the ticketing system drop-down menu so cannot complete it. Server S19 player Rathien
     
  3. FOXY [23932848]

    FOXY [23932848] New Member

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    i got same problem on server 41
     
  4. Cora

    Cora New Member

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    same problem on S16 username = Cora
     
    Last edited: Dec 22, 2017
  5. Bloodlust

    Bloodlust New Member

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    same on server 21, only I started with over 2000 and ended up with 80 after reset and maintenance. As for filling out a ticket, put dragon blood in game, and in category put dragon glory.
     
  6. player23250874

    player23250874 Member

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    same on s31
     
  7. Zed13

    Zed13 New Member

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    same bug S70
     
  8. foxy

    foxy New Member

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    Same for me on S70.
     
  9. foxy

    foxy New Member

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    I cannot create a ticket either. It will not accept Dragon Glory in game space and the category is not available to use.
     
  10. foxy

    foxy New Member

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    That does not work it won't accept the dragon glory in category.
     
  11. Sofia [25153006]

    Sofia [25153006] New Member

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    Same for me on server 73 - Sofia Blake - I had over 3k rubees before maintenence
     
  12. czerillo

    czerillo New Member

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    Seems to be everywhere. Some on server 74 are also saying they lost their gold and sapphires also.
     
  13. Tricia

    Tricia Active Member Staff Member Moderator

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    Ruby issue should be fixed already, if you still have missing ruby's or amount is wrong be so kind ans send ticket to support.
    Bug that you couldn't send ticket to Dragon Glory is also fixed so you can select own game in there.